Privacy Policy
Effective Date: March 1, 2025
Last Updated: March 1, 2025
Welcome to Ticketnatix (“Company,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using Ticketnatix, you agree to the collection and use of your information as described in this policy. If you do not agree, please do not use our services.
1. Information We Collect
When you use Ticketnatix, we may collect the following types of information:
1.1 Personal Information
•Name
•Email address
•Phone number
•Billing and payment details (processed securely through third-party payment providers)
•Event details (if you are an organizer)
1.2 Non-Personal Information
•Browser type and device information
•IP address
•Usage data and interactions with our platform
•Cookies and tracking technologies (see Section 6 for details)
1.3 Payment Information
We do not store credit card details. All payments are securely processed through third-party payment gateways (e.g., Stripe, PayPal), which comply with industry security standards.
2. How We Use Your Information
We use the collected information to:
Process ticket purchases and payments
Verify the legitimacy of events
Provide customer support
Improve our platform and services
Prevent fraud and ensure security
Send updates, promotions, and important service notifications
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share information in the following situations:
✔️ With Event Organizers: When you purchase a ticket, your basic details (name and email) may be shared with the event organizer for communication and event management.
✔️ With Service Providers: We work with third-party vendors for payment processing, hosting, analytics, and customer support. These providers are contractually obligated to protect your data.
✔️ For Legal Compliance: If required by law or to protect our platform from fraud, security threats, or other harm.
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure payment processing, and access controls. However, no online platform is 100% secure, and we encourage users to take precautions when sharing sensitive data.
5. Your Choices and Rights
Access & Update: You can update or correct your personal information in your account settings.
Opt-Out of Marketing: You can unsubscribe from promotional emails at any time.
Data Deletion: If you wish to delete your account and associated data, please contact us at support@ticketnatix.com.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve user experience
Analyze website traffic
Deliver relevant advertisements
You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Ticketnatix may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage users to review their policies before sharing personal data.
8. Children’s Privacy
Ticketnatix is not intended for children under 13. We do not knowingly collect personal information from minors.
9. Changes to This Privacy Policy
We may update this policy periodically. Any significant changes will be communicated via email or through our website. The latest version will always be available at [www.ticketnatix.com/privacy-policy].
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: support@ticketnatix.com
Address: 1300 Sylvan Way Bremerton WA 98310
